Thank you for shopping at Hooktight.com If you are not entirely satisfied with your purchase, we are here to help. RETURNS:You have 30 calendar days to return an item from the date you received it. To be eligible for a return, you must first submit a request for return via email to SJHooktight@gmail.com stating: Your name, date of purchase, item purchased (what size pack), email address, address, phone number, and reason for return. REFUNDS:Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund via PayPal. You will receive the credit within a certain amount of days, depending on your card issuer's policies. SHIPPING:You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund. CONTACT US:If you have any questions on how to return your item to us, contact us.